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Xtreme Hobby does not accept returns
of electronic hobby items. All sales are final. Xtreme Hobby
will warrant any D.O.A. items by sending out free replacment
parts to solve the problem or allow for a return and exchange
and or refund if sending out parts is not possible.
Xtreme Hobby never shares or sells your
information. For your safety our online order pages are secure.
Before completing your purchase, please
confirm that you have selected the correct item(s), color(s),
accessories, etc. Due to the high volume of orders we receive
and the speed at which we process these orders, once an order
is placed it is generally processed & shipped immediately
therefore we have a NO cancellation policy after an order
has been placed, although if you contact us immediately we
will do our best to pull your order before it ships.
Lifetime technical support is provided
to each customer that purchases an Xtreme Hobby product. To
access our technical support department click on this link
to open a support
ticket. After a support ticket has been opened an Xtreme
Hobby technician will respond to your ticket and an e-mail
will be sent to you. If you would like to speak to a technician
by phone, include your phone number on the ticket and ask
the technician to contact you. Tickets are answered in the
order received. Your initial posting puts you in line for
the next technician to assist you. Should you post to your
ticket before a technician responds, you will move your ticket
to the bottom of the list so to ensure a quick reply, do not
to post again until a tech replies to you.
We accept VISA, MasterCard, American
Express and Discover. We also accept credit card payments
through PayPal. Your credit card statements will show a charge
from A.C.G. Imports, LLC.
Xtreme Hobby Manufacturers & Wholesale
Distributors is not responsible for the proper or improper
use of merchandise sold. We care about our customers and urge
you to exercise caution and take necessary safety measures
to protect yourself while engaging in operating RC products.
Xtreme Hobby encourages, begs, and asks that you engage safely
and use caution when flying or driving remote control items
and use special attention while flying aircraft around people.
Never operate an RC boat around people that are in the water.
A fast moving boat can do serious bodily harm to a person
in the water should be become struck by your vehicle. It is
generally illegal to operate an RC boat when people are in
the water, so to be safe, just don't do it.
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